Privacy policy

Privacy Policy

Last updated: 08/11/2026

This Privacy Policy explains how CaliVoltz (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit calivoltz.com purchase from our store, create an account, or otherwise communicate with us.

Information We Collect

Depending on how you use our store, we may collect:

Your name, email address, telephone number, billing address, and shipping address.
Order information, including products purchased, order history, and transaction details.
Payment confirmation and limited payment information. Complete payment-card information is processed by Shopify and our payment providers.
Account details, login information, and shopping preferences.
Customer-service messages, reviews, and other information you voluntarily provide.
Device and website-usage information, such as your IP address, browser type, device type, cookies, and interactions with our website.

We collect information directly from you, automatically through cookies and similar technology, and from companies that provide services to us.

How We Use Your Information

We may use your personal information to:

Process payments and fulfill, ship, and manage orders.
Communicate with you about purchases, deliveries, questions, and customer service.
Create and manage customer accounts.
Detect and prevent fraud, abuse, security incidents, and illegal activity.
Improve our website, products, services, and customer experience.
Provide marketing or promotional communications when permitted by law.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our policies and protect our customers, business, and legal rights.

How We Share Information

We may share personal information with companies that help operate our business, including:

Shopify, which hosts and operates our online store.
Payment processors and financial institutions.
Shipping carriers and fulfillment providers.
Website hosting, security, analytics, advertising, and technology providers.
Customer-service and marketing providers.
Accountants, attorneys, insurers, and professional advisers.
Government agencies or law enforcement when legally required.

We may also disclose information during a business sale, merger, financing, restructuring, or similar transaction.

We do not sell personal information for money. However, certain advertising or analytics activities may be considered “selling” or “sharing” information under some privacy laws. Where required, customers may opt out through our Your Privacy Choices link or by contacting us.

Cookies

We and our service providers use cookies and similar technology to operate the website, remember your preferences, understand website activity, prevent fraud, and provide relevant advertising.

You can control cookies through your browser settings or our cookie banner. Blocking certain cookies may prevent some parts of the website from functioning correctly.

Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link contained in the email. You may still receive non-promotional messages concerning your orders, account, or customer-service requests.

Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal requirements, resolve disputes, and enforce agreements.

We use reasonable safeguards to protect personal information. However, no internet transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your information.
Receive a portable copy of certain information.
Opt out of certain targeted advertising or the sale or sharing of personal information.
Limit certain uses of sensitive personal information.
Withdraw consent where processing is based on consent.
Appeal our response to a privacy request.
Receive equal service without discrimination for exercising your privacy rights.

To submit a request, contact us at calivoltz2@gmail.com. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it when appropriate.

Third-Party Websites

Our website may contain links to websites operated by other companies. We are not responsible for their privacy or security practices. Review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, legal requirements, or privacy practices. The updated version will be posted on this page with a revised “Last updated” date.