Contact information

Contact Information

For questions about products, orders, shipping, damaged or incorrect items, privacy, or store policies, contact us by email.

Business name: CaliVoltz
Customer-service email: calivoltz2@gmail.com
Support hours: Monday through Friday, excluding holidays
Expected response time: Within two business days

When contacting us about an order, include your full name, order number, and a clear description of the issue. For damaged, defective, or incorrect items, also include clear photographs of the item, packaging, and shipping label.

Please do not send payment-card numbers, account passwords, Social Security numbers, or other highly sensitive information by email.